Autore
Spagnuolo, Gianluigi

Titolo
Il procedimento amministrativo e il suo gemello (digitale)
Periodico
Rivista di Digital Politics
Anno: 2024 - Fascicolo: 3 - Pagina iniziale: 537 - Pagina finale: 552

The concept of Digital twins (Dt), typically used in industry and engineering, has also extended to the Public administration (Pa) sector, in particular to the government of the territory. The conceptual model of digital twin – which concerns not only physical products or objects but also processes and organizations – can also be applied to the administrative activity of the Pa, in particular to the administrative proceedings and act, characterized by digitization and automation. The Digital twin of administrative proceedings remains primarily characterized by the three typical elements of the Dt: the real space; the virtual space; the connections between the two spaces, which configure a digital model of proceedings able to reflect or predictively simulate the conditions and behaviors of its corresponding specific real proceedings. Secondly, the concept of Dt is used to predict future behavior and performance of the product (the administrative act) for its entire life-cycle. It is a dynamic model characterized by the constant updating of data and documents, already covered by the act, through the interoperability of the information systems and databases of the Pa. Case-study analyses show how the application of the Dt can improve the services of the Pa through a more complete and personalized procedural investigation, a further push towards the automation of procedures, and an accompaniment following the adoption of the administrative act in the event of changes.



SICI: 2785-0072 (2024)3<537:IPAEIS>2.0.ZU;2-5
Testo completo: https://www.rivisteweb.it/download/article/10.53227/116588
Testo completo alternativo: https://www.rivisteweb.it/doi/10.53227/116588

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