Autori
Minelli, Eliana
Bua, Ilenia
Pastori, Sonia
Gressoni, Martina

Titolo
Designing alignment: Human-centered performance and reward systems in FMCG
Periodico
ImpresaProgetto
Anno: 2025 - Volume: 2025 - Fascicolo: 3 - Pagina iniziale: 1 - Pagina finale: 16

This article explores which tools within performance management and reward systems most effectively align managerial actions with organizational goals, focusing on the fast-moving consumer goods (FMCG) industry. This sector's operational speed, strategic complexity, and lack of universal governance models provide a rich context for the study. After a literature review grounded in agency theory and traditional governance mechanisms, the article shifts toward motivational theories as alternative frameworks. A conceptual model is proposed, structured around three core alignment mechanisms and shaped by a set of individual and contextual influences identified in the literature. The empirical core involves a qualitative case study with semi-structured interviews of five managers and two directors in a multinational FMCG firm, aiming to uncover alignment gaps and effective bridging mechanisms. Thematic coding and cross-analysis yield evidence-based insights and practical recommendations. The study concludes with reflections on its limitations and suggests directions for future research.



SICI: 1824-3576(2025)2025:3<1:DAHPAR>2.0.ZU;2-F
Testo completo: https://www.impresaprogetto.it/sites/impresaprogetto.it/files/articles/ipejm_-_3_-_2025_-_saggio_gressoni_minelli_bua_pastori.pdf

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