Autori
Zanda, Stefania
Castaldo, Francesca

Titolo
The alchemy of business excellence. The synergy between TQM, GM and HRM to achieving sustainable success.
Periodico
Economia e ambiente
Anno: 2024 - Volume: 43 - Fascicolo: 1 - Pagina iniziale: 5 - Pagina finale: 13

Total Quality Management (TQM) is a management philosophy aimed at continuous improvement – HRM and TQM are two interrelated management approaches – There is a need for a theoretical model of integrated business excellence that incorporates TQM, HRM and green management – HR management for long-term value creation



SICI: 1593-9499(2024)43:1<5:TAOBET>2.0.ZU;2-6

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