
| Multigroup-multiwaves Lisrel modeling in tourist satisfaction analysis |
| Unidimensionality in the Rasch model: how to detect and interpret |
| Efficiency indicators versus frontier methods: an empirical investigation of italian public hospitals |
| The evaluation of University educational processes: a quantile regression approach |
| Complex sampling designs for the Customer Satisfaction Index estimation |
| Scoring ordinal variables for costructing composite indicators |