
| How young pedestrians perceive walkways: gender differences |
| The Influence of Service Quality Factors in the Preferences Concerning the Use of Car and Bus = L'influenza dei fattori di qualità del servizio nelle preferenze d'uso tra auto e bus |
| The perception of air transport service characteristics. Differences among latent air passengers’ classes. |
| Performance indicators for an objective measure of public transport service quality |
| A service quality experimental measure for public transport. |
| A service quality experimental measure for public transport |
| Willingness-to-pay of public transport users for improvement in service quality |
| Willingness-to-pay of public transport users for improvement in service quality |