Articoli pubblicati da:
Moutinho, LuizRisultato della ricerca: (5 titoli )
| Bank branch managers: their roles and functions in a marketing era |
International journal of bank marketing - 1991
| Bank customers' perceptions, innovations and new technology |
International journal of bank marketing - 1989
| Costumer satisfaction measurement: prolonged satisfaction with ATMs |
International journal of bank marketing - 1992
| Service quality in the financial sector. Customer satisfaction with bank services: a multidimensional space analysis |
International journal of bank marketing - 1989
| Using advanced computing techniques in banking |
International journal of bank marketing - 1993
